Feb 11, 2020

Four Years of Fixd Repair: Taking a Look Into How We Are Expanding

Fixd Repair expansion

Fixd Repair was founded four years ago, today, with a big mission in mind: to make managing your home easy and frustration-free. A Texas-based company that started with less than five employees, our family has grown to over 200 employees and offering our services in 4 states. In celebration of our birthday, we want to take a walk down memory lane and talk about our big plans for the future!

Co-founders Brandon Bohannan and Evan Myers saw issues within the home warranty and service industries that needed an immediate change. As new homeowners, they quickly realized that managing their home repairs was a time-consuming, frustrating, and costly process. From trying to find a quality pro, receiving quotes that varied widely in pricing, and getting ripped off by companies – these are a few of the significant issues they noticed that are wrong with the industry.

Fixd is combining home warranty and on-demand home services. We are here to save homeowners from the unexpected cost of repairs and to give you a property management tool that will allow you to book a qualified, background-checked technician. Saving you time and money in the long run.

Prepping for growth in new markets

In February 2019, Fixd was acquired by ANGI Homeservices, the publicly traded company that includes home service brands such as Angie’s List, HomeAdvisor and Handy. This partnership provides us with the backing to expand into new cities as well as increase our headcount as we acquire more customers over the following years. As we grow, we have one primary goal in mind; to transform the traditional home warranty and services industry. But this is just the start. This year, we have big expansion plans for our company. Not only will we be launching in many new cities, but we will be improving our overall user in-app experience.

An app for home services and repairs

The home warranty industry is currently the worst-rated category on Angie’s List. This is no surprise because scheduling repairs the long-established way can take weeks—making the experience frustrating for homeowners. 

Our technology makes scheduling home repairs easy, instant, and convenient. With the Fixd app, you can book a job at a time that suits your schedule. Shortly after releasing the app, our homeowners started asking us to book repair services outside of their warranty. We decided to open up our app to all homeowners, regardless of whether or not they had a home warranty with us. Now, all homeowners can enjoy the benefits of scheduling home repairs and maintenance conveniently through the Fixd app. 

A social good campaign that has taken wind

Giving back has always been a passion for not only the co-founders but to the employees as well. When trying to decide how we could impact the community, we realized that thousands of families are living without AC and heating systems in America. This is mostly because some homeowners could not afford to purchase a new unit when it breaks down. 

We created Help Us Help to combat this problem. AC and heating units can cost anywhere from $4,000 – $15,000. Our goal with HelpUsHelp is to get community involvement and show how a community can positively impact someone’s life. Our campaign had slow beginnings but has since then it has taken off with hundreds of nominations. HelpUsHelp encourages people to nominate someone they know who needs a new unit via social media. Around every six weeks, we give away a new system with installation included. We’re hoping to expand this program as we expand this year and impact more families. Check out some of our previous winner’s stories here!

So where are we off to next? 

We’ve had good days and growing pains during our journey, but we’ve maintained the same purpose… giving power to the homeowner. This year, we will continue our expansion across the nation. We continue to listen to our homeowner’s and technicians’ feedback. This year, we are investing in improving our in-app experience. We want to thank all of our current Fixd homeowners and customers. If you are not a Fixd homeowner, find out more about our services and if we will be expanding into your city this year here!