Jun 21, 2016

Choosing the Best Home Warranty Plan

Woman working on laptop at home

You’ve made a great decision in deciding to purchase a home warranty for your home after learning all the benefits and protection it can provide. The next step is choosing the best home warranty plan and company to provide you adequate coverage.

Choosing the Best Home Warranty Plan and Company

To find the best home warranty provider for you, do some research beforehand and ask some key questions including:

Does the home warranty company offer a satisfaction guarantee?

Not many companies offer this and can be a game-changer in choosing the right home warranty company.  For example,  Fixd stands behind the work provided by the service professionals and offers a FIXD REPAIR Satisfaction Guarantee which will pay up to $10,000 to ensure customers are satisfied with their work.

Does the home warranty company have good reviews and ratings with the BBB?

Is the home warranty company properly licensed?

Verify licensing. Contact TREC to ensure the company you plan on purchasing a policy from is licensed with the Texas Real Estate Commission (for TX only).

Is the home warranty contract clear about what is and isn’t covered?

Ask questions and read through the contract carefully.

Is the deductible reasonable? 

The industry average is $50 to $100 per claim. But some companies charge as much as $150 per call.

Who will perform the repairs?

In addition to thorough coverage, providing competent contractors for plan holders should be a priority for home warranty companies. All of the FIXD REPAIR Service Professionals are local, reliable, pre-screened, licensed, and insured service professionals that are consistently reviewed by FIXD REPAIR Users and by FIXD REPAIR. Fixd works with the best service providers in the market and have negotiated the best pricing that is passed onto you beyond what is covered in the warranty if you choose to use their providers.

Is the home warranty plan easy to use and can you benefit beyond just the warranty coverage?

Has the warranty company moved into the tech age where all can be done with a few simple clicks?  Can you rate the job completed?  Can the warranty company pass on along savings from service providers that aren’t covered by the warranty?

These are all value add items giving you better service and higher satisfaction.

If you would like more information about what a home warranty is and comparing home warranties, check out our post on What is a Home Warranty.